416-275- 9840 (Canada) | 215-297-4646 (USA) | info@getsoftwareservices.com

Frequently Asked Questions

What Quality Assurance concepts are covered in the course?

The Quality Assurance course includes fundamentals of software testing, Quality Center, LoadRunner, Unix and SQL basics, Basic & Advanced QTP. Please refer our QA training page for more details.

What is the content of the Advanced QTP course?

Basics of QTP, Visual Basic scripting, descriptive programming etc. Please refer our QTP Training page for further details.

What is the course duration? What are the course timings?

The duration of our Quality Assurance & Advanced QTP training course is  5 or 10 weeks depending on whether you choose to go via the Fast Track or Normal route. We have classes daily (6 days a week including weekends) except on Tuesdays. The class duration is  1 hour 15 min and it starts at 9 pm (Eastern time).

Do attend out Software Testing trial classes. We do not charge any fee for  the first week of the course and you can drop from the course if it does not meet your expectations.

What is the course fee?

You can pay the fee after one week of trial class. Please contact us for individual course fee.

What is normal track and fast track?

A Normal track course has a duration of 10  weeks. It is suitable for beginners with no experience.
In normal track , the first 5 weeks  are devoted to Manual Testing and these run on Mon, Wed and Thur, Basic & Advanced  QTP classes run for the next 5 weeks on Fri, Sat and Sun.
The Fast track course duration is 5 weeks  and this is for people who want to complete the course as quickly as possible and who are able to spend more time on the  home work and assignments.

Who is the trainer?

Our main QA Trainer has 18+ years of software testing experience, he has worked in India, USA and Canada. He is a PMP, QTP, CSTE and ITIL certified with a vast experience in manual and automated testing. He has conducted more than 200 batches of training and has trained more than 2000 candidates successfully.

Do you provide live project experience?

Our trainers provides daily home work, conduct 1 on 1 home reviews during the week end, give many assignments on real software applications. In addition,  the candidates can practice the tools in the lab remotely from home.

Do you give job guarantee? Do you provide placement assistance?

After  the successful completion of the course, we do resume walk-through, mock interviews and placement assistance. We have a tie up for placement assistance, our marketing team will try to arrange client interviews. We cannot however give a 100% guarantee.

Do you provide study material?

Yes, soft copies of study material will be provided throughout the course.

When is the next batch starting?

We start new batches every 5 weeks. You can try the trial classes starting from today, evaluate the class for 1 week, if you like the class, start from first of the class in the new batch. Alternatively, you can continue in the running batch, play the videos of previous classes videos and repeat the class in new batch again. You can repeat the course free of cost any number of times. Please refer to our Upcoming class schedule for more information or give us a call.

How can I access the class?

You will be provided with a link when you register and join a course. Clicking  on the link will enable you to see the trainer and  the trainer to see you. You have to enable your camera and microphone. . It is an interactive live class from the relaxed confines of your home.

How can I access the lab from my home computer?

Through GoToTraining software which is similar to WebEx.  This will be explained in details in the class.

Do you provide QTP / QC software?

We provide the links to down load QTP, Quality Center and Load Runner. If you are unable to install the software on your computer, you can remotely access our lab from your home and do the practicals.

What if I cannot attend the class and miss a day or two?

You can repeat the live classes any number of times without paying again. We can send you videos of the live classes recorded daily. You can play the video any number of times. You can also save the videos permanently on your local machine.

What about audio?

Participants can use their computer’s microphone and speakers (VoIP) or dial the telephone conference numbers given below:
USA: (914) 339-0020   /  Canada: (416) 800-9297
Access code: 812 670 292 (will be provided when you join the class)

You can ask questions in this interactive class over your head set or telephone. You can also ask questions through the chat facility.

I am not able to hear the audio properly, it is breaking.

Please check your head set connection again.

Please see the link given below for better audio tips:

http://support.citrixonline.com/GoToTraining/all_files/GTT030002

If you still face issues with audio, please dial the conference numbers given below:

USA: (914) 339-0020   /  Canada: (416) 800-9297

Access code: 812 670 292

I am unable to play the videos uploaded on your website.

: If you are unable to play the videos, please install GoToMeeting Codec Player available at https://www4.gotomeeting.com/codec?Portal=www.gotomeeting.com

If problem still persists, please contact gototraining customer support team at 1-866-998-6710.

How can I access your daily videos?

You need to register at http://www.getsoftwareservice.com/register.php  to access the daily videos.

Your registration will be approved in 24 hours. You can login to website after approval and access videos. This registration is free of cost.

For any issues, please call gototraining customer support team at 1-866-998-6710.

Do I need to install any software on my local machine to access the class?

No, if required Java will be downloaded automatically when you click on the link to join the class.

First time users may not be comfortable, so we recommend you login 30 minutes prior to the class schedule just on the first day to iron out any issues. For any issues, please call us at 215 297 4646 (USA) / 416 275 9840 (Canada).

You need to register at http://www.getsoftwareservices.com/register.php  to access the daily videos.

Your registration will be approved in 24 hours. You can login to website after approval and access videos. This registration is free of cost.

We kindly request you not to call the trainer after the scheduled start time.

How is the market for QA professionals?

QA has an excellent future. As long as development activities are there, testing activities are mandatory.  There is a scarcity of well trained QA professionals in the market today.

What are the pre-requisite for the QA course?

There are no pre-requisites to this course other than using a computer and basic MS Office skills like using MS Excel and MS Word. The Trainer will explain all concepts from scratch. This class caters to all levels of IT skills and the Trainer will conduct 1 on 1 sessions where required. A willingness to learn, curiosity and regular practice is all that you need to bring to the class!

Would you provide special attention to individuals?

We conduct 1 on 1 sessions for home work review and resume walk through,  enabling us to attend to your personal training needs. If you need answers to any specific query, we can also conduct 1 on 1 sessions and explain queries on your computer remotely.

I am a non IT person and never worked in IT, how can you help me?

This class is meant for non IT people and people who never worked in IT. The Trainer will explain all concepts from scratch. If you are willing to learn and practice regularly, you are suitable for IT industry. If you have a desire to update your skills continuously, learn about technology/products,  IT is the right career for you.

I am not comfortable with online classes. How do you make an online class attractive?

We agree with you. If classes are organised properly, online classes come with a lot of advantages – you can access the class from anywhere, you do not waste time on travel. This is the future of IT, remote access, remote teams.  And a great way  for you to start learning how to do it.

We have had great success with our previous batches and feel very confident this is the way to go!.

I am not able to hear the audio properly, it is breaking.

Please check your head set connection again.

Please see the link given below for better audio tips:

http://support.citrixonline.com/GoToTraining/all_files/GTT030002

If you still face issues with audio, please dial the conference numbers given below:

USA: (914) 339-0020   /  Canada: (416) 800-9297

Access code: 812 670 292

What is the link to access the class today?

The Training access URL is: https://global.gotomeeting.com/join/494933382

(Please book mark this link, you will use the same link to access the class daily)

Audio: Participants can use their computer’s microphone and speakers (VoIP) or Telephone conference number:

USA: (773) 945-1031 Canada: (647) 977-5956

Access code: 494-933-382

I haven’t received the running notes and material.

You may find our emails in spam folder some times. Please add info@getsoftwareservices.com to your email contacts list to avoid our emails to go to spam folder. It is advisable to send us your alternate email id also to receive running notes and material.